User data deletion

To request deletion of personal data associated with your OpportunityOps Social Outreach account or workspace, email support@opportunityops.net from the email address associated with your account and use the subject “Data deletion request.” Include the workspace or business name if you know it. We may ask you to verify account ownership before processing the request.

You can revoke OpportunityOps access from the connected social platform at any time using that platform's account or app-permissions settings. A deletion request to OpportunityOps will also remove stored customer authorization credentials for the affected workspace after identity verification, except where a limited record must be retained for security, fraud prevention, dispute resolution, or legal compliance.

Depending on your request and account status, deletion may include customer profile information, workspace settings, connected-account identifiers and authorization credentials, campaign drafts, uploaded media, generated content, and other customer-controlled workspace records that are not required to be retained.

Some records may be retained when reasonably necessary to meet legal obligations, protect the service, prevent fraud or duplicate transactions, resolve disputes, or preserve immutable billing, approval, security, or delivery evidence. Retained records are limited to the purpose requiring retention and are not used to continue publishing after authorization is revoked.

We will acknowledge a verified deletion request and process it within the period required by applicable law and platform policy. We will confirm when the request has been completed or explain any limited information that must be retained and why.